Student Support & Wellbeing
In additional to normal student training and assessment product support, Auctus team is ready to support our students to ensure that all our students can achieve their goals. We will, when required, facilitate access to a range of additional learning and wellbeing support services for individuals participating in any of our training programs.
These services are provided with utmost privacy and confidentiality. Some of these services are undertaken in-house whilst other more specialist services are outsourced on a commercial referral basis.
Additional support service areas include:
- Academic support (provided in-house): Students requiring additional academic support should discuss their needs with our trainers or see our Student Support Officer or Training Coordinator who will assess the type and level of support needed and offer support as appropriate.
- Payment planning (in-house)
- Success and Wellbeing Services (SWS) include counselling for vocational, emotional, financial and psychological needs (provided via external referrals)
- Access to language, literacy, numeracy and digital (LLND) support (provided externally)
- Reasonable adjustment and disability access support (provided in house and/or outsourced referral)
For external referrals, we work closely with two SWS providers. They provide services through their SWS coaches who can be reached out using the following contact details:
Hessel Group / Enhance Training
Tel: 08 7140 1966
Email: sws@enhancetraining.org
SYC Success and Wellbeing Services
Tel: 08 8405 8500
Email: learning@syc.net.au
Our student support team can refer a student for counselling by completing a form which includes student information and consent for referral.
Students can also refer themselves directly to the Success and Wellbeing Services (SWS) provider by using the contact details provided above.
Digital Wellbeing Support (MOST App)
Auctus is proud to share an additional wellbeing resource available to our students — MOST (Moderated Online Social Therapy).
MOST is a free, evidence-based digital mental health and wellbeing platform that provides young people aged 12–25 with confidential support they can access anytime, anywhere.
Through MOST, both domestic and international students can access:
- Evidence-based wellbeing tools and guided activities
- Real-time moderated peer support
- Resources for coping, motivation, and study stress
- Professional counselling referrals if needed
Learn more or sign up: https://www.most.org.au
(MOST is available nationally for students aged 12–25 and supported by the Australian Government.)
