Auctus takes its obligations under the Privacy Act very seriously and will take all steps necessary to comply with the Act and protect the privacy of the personal information in our possession. Confidentiality of client records is paramount to the operations of Auctus. All reasonable steps are taken to protect the security of personal information, including taking appropriate measures to protect both electronic and hard copy information. No personal information is contracted out under any circumstances.

However, you are responsible for ensuring that you do not provide us with anything regarding any third party including your employer, colleagues and others, that they do not consent to the disclosure of. While we may ask you to provide information or details about aspects of your employer and workplace, you are responsible for obtaining necessary consents and ensuring that privacy rights and confidentiality obligations are not breached by you in supplying us with such information.

Under the Data Provision Requirements 2012, Auctus is required to collect personal information about you and to disclose that personal information to the National Centre for Vocational Education Research Ltd (NCVER).

Your personal information (including the personal information contained on this enrolment form and your training activity data) may be used or disclosed by Auctus for statistical, regulatory and research purposes. Auctus may disclose your personal information for these purposes to third parties, including:

Employer – if you are enrolled in training paid by your employer;
Commonwealth and State or Territory government departments and authorised agencies;
NCVER;
Centrelink & Job Services Australia Provider - Auctus may need to communicate with your Case Manager regarding participation, behaviour, attendance and other matters
Australian Apprenticeship Centres - Auctus may contact your Australian Apprenticeship Centre on behalf of you or your employer
Organisations conducting student surveys; and
Researchers
Personal information disclosed to NCVER may be used or disclosed for the following purposes:
issuing a VET Statement of Attainment or VET Qualification, and populating Authenticated VET Transcripts;
facilitating statistics and research relating to education, including surveys;
understanding how the VET market operates, for policy, workforce planning and consumer information; and
administering VET, including program administration, regulation, monitoring and evaluation.

You may receive an NCVER student survey which may be administered by an NCVER employee, agent, or third-party contractor. You may opt out of the survey at the time of being contacted.

NCVER will collect, hold, use and disclose your personal information in accordance with the Privacy Act 1988 (Cth), the VET Data Policy and all NCVER policies and protocols (including those published on NCVER’s website at https://www.ncver.edu.au/).

Identity Document Verification Service

Auctus Consulting Pty Ltd ( Auctus Training Institute) collect and uses personal information to verify a student’s identity for application, enrolment, compliance, funding, regulatory, reporting, and student administration purposes.

Where identity verification is required, Auctus may use the Document Verification Service, also known as DVS, through One Click Services. The DVS is used to check whether identity details provided by a student match record held by the relevant official document issuer or government record holder.

The types of information used for identity verification may include:

Full name
Date of birth
Document type
Driver licence details
Passport details
Medicare details
State or issuing authority
Other information required to complete the identity verification transaction

Auctus will only use identity information for identity verification and related application, enrolment, compliance, funding, regulatory, reporting, and student administration purposes.

To complete a DVS check, Auctus may disclose the required identity details to One Click Services and the relevant official record holder or document issuer. Auctus will only disclose the information required to complete the verification transaction.

Student consent for DVS identity verification is collected through the ReadyTeach enrolment application form (ReadyTech is an Australian software company that provides cloud-based student management, learning management, and skills assessment systems for the education and training sector) before a DVS transaction is initiated. The DVS application used by Auctus is an internal staff tool only and is not accessed directly by students. Authorised staff must also confirm that consent has been obtained before submitting a DVS transaction.

If a student does not consent to DVS verification, Auctus may be unable to complete identity verification through the DVS. This may delay the student’s application or enrolment. Where available, Auctus may provide an alternative manual verification process, such as asking the student to attend an Auctus site in person with their identity documents.

Auctus does not retain full document credential details after the DVS transaction is completed, unless otherwise required under an approved legal, regulatory, or compliance process. Full document numbers such as licence numbers, card numbers, Medicare numbers, IRNs, or passport numbers are not stored in the DVS audit log.

Auctus may retain an audit record of the DVS transaction, including:

staff user who initiated the check
timestamp
internal reference or application ID
consent confirmation
document type
DVS result
VRN/OAC reference where provided
error response or manual review outcome, where applicable

Students may request access to, or correction of, personal information held by Auctus. Students may also make a privacy complaint if they are concerned about how their personal information has been collected, used, disclosed, stored, or handled.

Privacy enquiries, access or correction requests, and complaints can be made using the contact details listed in this Privacy Policy.

Turn plans into actions.

Turn plans into actions.

Turn plans into actions.

Links

Turn plans into actions.

Turn plans into actions.

Turn plans into actions.

Turn plans into actions.

Turn plans into actions.

Turn plans into actions.

Turn plans into actions.

Turn plans into actions.

Turn plans into actions.

Links

Links

Links

Privacy Policy

Auctus takes its obligations under the Privacy Act very seriously and will take all steps necessary to comply with the Act and protect the privacy of the personal information in our possession.

Identity Document Verification Service